Free
For startups seeking essential self-service support tools such as whitelabeled knowledge base and product tours.
Free but worth it
Whitelabeled Support Widget & Library: Pre-written knowledge base with thousands of how-to articles to help customers navigate your SaaS platform
Interactive Guided Tours: Customers can learn features of the software in under 30 seconds
GHL 101: Full walk through set up to ensure that your HighLevel account is configued with best practices
ZERO to LAUNCH Checklist: Step-by-step guide for you to LAUNCH your SaaS
A2P Course & Snapshot: Simplified A2P compliance for you and your customers
ExtendlyOS
For growing businesses ready to empower their in-house support team with essential tools.
Billed Yearly ($890/yr)
Billed Monthly
No commitment, cancel anytime.
HelpDesk Plugin: Connect your own support team to provide direct customer assistance
Theme Editor: Rapidly customize your SaaS appearance
Self-Guided Onboarding: Step-by-step process with video instructions for effortless sub-account setup
News & Announcements: Feature updates with instructional videos and guides. Keep your customers up to date, as soon as a new feature is released.
Knowledge Base Editor: Add and customize your own support articles
Full-Service Customer Support
For companies who value top-tier customer success without the time investment of managing it themselves.
Billed Yearly ($1,990/yr)
Billed Monthly
No commitment, cancel anytime.
24/7 Live Chat Support
A2P troubleshooting and registration help
Ticket/Email Support
SaaS Sales & Strategy Coaching
Pre-recorded Demo Video, Pitch Deck & Script
Sales Scripts & SOPs
2x per week Live Sales Coaching Calls
2x Per Month Mastermind Call With Extendly CEO & Expert Sales Coach (Alex Schlinsky)
Quick Start SaaSPRENEUR Snapshot - for you
Quick Start Client Snapshot - for your clients
Quick Start Client Snapshot - for your clients
7-Day After Purchase Nurture Sequence
30/60/90 Day Check-in SMS + Email Sequence
Enterprise Premium Support
For scaling agencies requiring tailored, comprehensive support and customer success management systems.
Dedicated Account Manager
Dedicated Group of Support Agents
Slack Support Channel
Custom Support SOPs